FAQs

Are Ultimate kids insured?

Yes, we have all relevant insurance documents needed to provide all of our Ultimate Kids services. 

What happens if staff are off sick?

We arrange all cover staff in house and/or through our reliable partnership with Plus Education UK.

Do you offer sibling discount?

Yes, we offer a 5% sibling discount for every full week Ultimate Kids Camp bookings. This will automatically apply.

Can I pay With Childcare Vouchers?

At the present moment, Ultimate Kids do not accept Childcare Vouchers although, there there is future plans for this.

Is food provided on camp?

Food is provider ONLY on our HAF Camps. For all other Ultimate Kids Camp you are required to bring packed lunch.

How do I partner with Ultimate Kids?

All partnerships are bespoke. We encourage you to contact us to arrange further discussion.

Can 4 year olds attend Ultimate Kids Camps?

The age range for our camps will be advertised on each camp. These ranges may differ depending on guidelines.

How do i make a complaint?

It is rare that you may need to submit a complaint although, if you feel the need to we have a step-by-step process here.

can parents stay during classes?

It is recommended that parents stay for the class although, parents can drop off and return latest, 10 minutes prior to end.

How big are the groups on camp?

Children will be split into groups of 15 children per coach. Groups are allocated related to age and ability. 

What does my child need to bring to camp?

Packed lunch, Refillable water bottle, Coat, Medical supplies if applicable and wear sports clothing.

Notifying personnel about medical issues?

When booking, please include as much detail as possible in the designated fields so that our coaches can see this.

Do you have a phone number?

Yes, if you would be prefer to speak to someone at Ultimate Kids you can call us on 0151 662 0300.

Can my child with ASD attend a camp?

We aim to be inclusive although, we will require further information, so please give us a call.

what is the cancellation policy?

Our cancellation policies for each service may differ slightly. To ensure you get the correct information please click here.

Who can be an Ultimate Kids partner?

As long as the two parties values align then any organisation can be welcomed into the Ultimate Kids community.

What sports do Ultimate Kids provide?

Ultimate Kids specialise in Multi-sports meaning we are able to provide all curriculum sports and much more.

Can I view the venue before I attend?

As we hire our venues for specific dates of the year we are unable to allow any venue viewings prior to attendance.

Are all of the staff qualified?

All of our Ultimate Kids Team are qualified to a high level with the majority of staff holding degree’s & PGCE’s.

Are all of the coaches first aid trained?

All of our Ultimate Kids coaches are first aid trained and refresher training is completed on a yearly basis.

Do you provide all sporting equipment?

We have a wide range of sports equipment already, although if needed we will provide additional resources.